Projections of Older Adults Population

Better Training Can Help to Reduce Healthcare System Costs and Turnover

By The Clearday Research Team

It’s no secret that wages and health insurance are among some of the hard benefits that many home care workers believe need improvement. However, some research supports that better training is another, perhaps an unsurprising, contributor to job satisfaction that could lead to reduced home care worker turnover. We believe that many home care workersoften feel ill-equipped to provide the necessary care, even after training which in turn can lead to a lack of confidence and lower job satisfaction. 

At CleardayTM, we believe that better training would allow employees to improve their skills and specialize in areas of care that would in turn lead to increased retention and better job contentment overall

“Caregivers felt the greatest increase in their satisfaction when it came to training received”

“To me, the thing that was most impressive in 2019 was that caregivers felt the greatest increase in their satisfaction when it came to training received,” Erik Madsen, Home Care Pulse CEO said. “[More] agencies started investing in their caregivers, helping to make sure they had the qualifications, the skills, the tools they needed to go out and do this job.” (Holly, 2020)

Along with home care workers not feeling supported due to lack of training, existing care businesses find it difficult to keep up with increasing demand. A massive labor shortage has demand outpacing supply for home care workers 43:1 in job listings. External competition for these same applicants and lack of career opportunities continuously add to the pressures of a business’s ability to grow.

Not only would better training help the home care industry internally, the home care system could potentially improve on a macro level as well. According to (Drake, 2019), “Upskilling training and care team integration of more than 6,000 home care workers in California’s In-Home Supportive Services program contributed to a 41 percent decline in the rate of repeat emergency department (ED) visits and a 43 percent decline in the rate of rehospitalization, yielding savings up to $12,000 per patient.” Inadequate training can hinder workers’ ability to deliver quality care which in turn can threaten the stability of the workforce overall. 

We believe that agencies that treat their employees with respect and “double down” on their mission of caring for older Americans have a significantly lower turnover rate. See how Clearday helps by clicking here.

This blog and related materials prepared by Clearday, Inc. may use publicly available information including market research, studies or reports by unaffiliated third parties that include market demographics and other relevant market or research information. Such information or a link to such information is available upon request. We do not warrant any such information and do not have information that cause us to believe that any such market research, studies or reports are not correct in all material respects.